[wxPython] binaries with debug info and other market research ramblings

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[wxPython] binaries with debug info and other market research ramblings

Robin Dunn
Gregory's message about project/workspace files got me thinking about
something I started to do a few months ago but got distracted from.  I'd
still like to do it so I'd like to toss it out to the group for opinions.

I was trying to figure out how to approach providing professional support and
other nice things for wxPython and had decided to follow the model that Mark
Hammond uses for PythonWin.  In a nutshell the model has three options:

1. For a small yearly "registration fee" an individual gets some perks,
access to a separate mail list that receives priority attention for support
questions, and the warm-fuzzy feeling you get when supporting a good cause.

2. For a slightly larger yearly registration fee a company can get all in #1
plus two additional people on the priority mail list.

3. For an even larger yearly fee, a company can get all in #2 plus an actual
support contract with guaranteed response time, etc., some number of
support/consulting hours, ability to influence design or direction of new
features, etc.

For the perks mentioned in #1 I was thinking of providing access to two
additional packages.  The first would contain win32 binaries of wxWindows and
wxPython built with the debug flags turned on, giving you things like assert
messages instead of anonymous GPFs, a dump at program termination showing wx
objects that are still allocated, helping you find circular reference
problems, etc.  The second package would provide the header files, import
libraries, etc. required to allow you to build your own C++ programs or
Python extension modules that link with the actual wxWindows DLL shipped with
wxPython, eliminating the need to build wxWindows yourself and ensuring that
your app can be installed on other machines that have wxPython and use the
same wxWindows DLL.  I had also planned on doing the interim builds as one of
the perks, but I've already opened that up so I don't think I'll take it
away.

I know these don't do much for you Linux/Unix/etc. folks out there, but it's
so easy for you to update from CVS, run configure, make and build.py that I
don't think providing developer-centric binaries would be that important.  If
anybody disagrees or has some other suggestions, let me know.


One more thing I should probably mention:  No matter what is done for
providing support options for wxPython, the source will remain open and
freely available.  I have no intention of changing that.


So anyway, my questions for all of you are:

A. Is anybody totally revolted by this?  If so, why?  What would be a better
approach?

B. For those of you on win32, would getting the debugging binaries and
development files justify spending around $US 50?  (Or are the warm-fuzzies
enough? ;-)

C. For those using wxPython on platforms other than win32, if the special
support mail list and warm-fuzzies are not enough, what would make it worth
it for you to register?

D. Companies interested in commercial support contracts please contact me
privately to discuss ideas for what will be mutually beneficial.


--
Robin Dunn
Software Craftsman
[hidden email]
http://AllDunn.com/robin/
http://AllDunn.com/wxPython/  Check it out!



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RE: [wxPython] binaries with debug info and other market research ramblings

Cristian Echeverria
Hi Robin

Of course I think you deserve to receive money for your work with wxPython.
Here in Chile you can spend more than $US 150 for a commercial product
(like MSVB) and you donĀ“t get the work done and you get almost no support.

I'am not a profesional programmer, I'am an Electrical Engineer, but I would
pay $US 50 from time to time only to support your work

Cristian Echeverria


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Re: [wxPython] binaries with debug info and other market research ramblings

Bob Klimek-2
In reply to this post by Robin Dunn
Robin Dunn wrote:

>
> So anyway, my questions for all of you are:
>
> B. For those of you on win32, would getting the debugging binaries and
> development files justify spending around $US 50?  (Or are the warm-fuzzies
> enough? ;-)
>
> C. For those using wxPython on platforms other than win32, if the special
> support mail list and warm-fuzzies are not enough, what would make it worth
> it for you to register?
>

I would not opposed to paying a little extra for professional support.
Something in the range of $US 100 doesn't seem outrageous to me.

Bob
 
--
---------------------
Robert B. Klimek
NASA Glenn Research Center
[hidden email]
---------------------

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Re: [wxPython] binaries with debug info and other market research ramblings

Riaan Booysen
In reply to this post by Robin Dunn


Robin Dunn wrote:

> One more thing I should probably mention:  No matter what is done for
> providing support options for wxPython, the source will remain open and
> freely available.  I have no intention of changing that.

>
> So anyway, my questions for all of you are:
>
> A. Is anybody totally revolted by this?  If so, why?  What would be a better
> approach?

Nope, I can't think of a better support model. In a similar position I
would
opt for the same approach.

>
> B. For those of you on win32, would getting the debugging binaries and
> development files justify spending around $US 50?  (Or are the warm-fuzzies
> enough? ;-)

Debugging binaries would be excellent, I have stared blankly at many a
core dump :)
Which method of payment and when can I join?

I think it makes perfect business sense for a company developing a
wxPython
project to spend a minute fraction of a monthly salary on a year's worth
of priority support.
Then again your support is already fantastic on this mailing list :)

Riaan

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